FAQ

IndusSmart is the online investment platform by IndusInd Bank for IndusInd Bank account holders who wish to invest into Mutual Fund Schemes, learn about investment products and plan for their retirement and other life goals. By registering for a FREE-for-life investment account, customers get access to a wide range of products and services offered on IndusSmart platform.

Yes. IndusSmart is designed to help you make investments into Mutual Fund schemes.

Here’s how you can start investing:

i) Visit the login section of IndusSmart Website

ii) Choose your preferred login option

iii) Login using your existing credentials

iv) Start Investing!

IndusSmart comes pre-loaded with a host of in-built features. You can help you plan your investment goals, stay updated on the latest market trends, Invest into mutual funds schemes and monitor the performance of your investment portfolio.

Here’s a list of in-built features on IndusSmart:

i. ‘Learn & Plan’ section hosts planning tools, goal calculators and curated content around investments to help you take investment decisions mindfully.

ii. ‘Invest’ section takes you to the dashboard which is the where the registered customer gets redirected to after login into IndusSmart. In this section the customers can view top level details of their portfolio such as Model asset allocation, Portfolio Performance, Product Allocation, Top Holdings and Last transactions. Detailed functionalities available in this section are as follows:

i. “Home Icon” – This icon allows Customers to go to the dashboard section of IndusSmart.

ii. “Filter Icon”- This icon allows Customers to toggle between their online and offline portfolio.

iii. “Transact Icon” – This icon allows Customers to go to the invest section.

iv. “Cart Icon” – This icon allows Customers to go to the Investment Cart and carry out multiple transactions by authenticating once.

v. “Notification Bell Icon” – This icon allows Customers to view system generated notifications and alerts.

vi. “User Icon” – This icon allows Customers to view their relationship manager’s name, email id and mobile number.

vii. “Hamburger Icon” – This icon allows Customers to navigate to the following sections:

i. “Dashboard” – This option allows Customers to go to the dashboard section of IndusSmart.

ii. “Portfolio Analytics” – This option allow(s) Customers to navigate to the Portfolio Analytics section of IndusSmart where they can view the mutual fund portfolio that they have purchased through IndusInd Bank.

iii. “Reports” – This option allows Customers to navigate to the report section of IndusSmart where they can view holdings, transactions, investment maturity, insurance, corporate action and realised gain/loss statement for their IndusInd Bank portfolio.

iv. “Transact” – This option allows Customers to navigate to the Invest section of IndusSmart where they can carry out buy, systematic investment plans (SIP), switch, redemption, systematic transfer plans (STP), systematic withdrawal plans (SWP), stop SIP, Stop STP and stop SWP.

v. “Online Registration” – This option allows Customers to navigate to the Online Registration page of IndusSmart where they can initiate self-registration and get transaction access on IndusSmart.

vi. “Order Status” – This option allows Customers to navigate to Order Status section of IndusSmart where they can view status of their orders placed.

vii. “Risk Profiling” – This option allows Customers to navigate to the Risk Profile section of IndusSmart where they can view the details of their Risk Profile and re-take the risk assessment questionnaire. 

At IndusSmart we make sure that confidential information pertaining to your account and investments are never compromised online. Your IndusSmart account is equipped with the bank level online safety and protection protocols. It ensure that all your investment transactions happens in a reliable and secure manner.

All IndusInd Bank’s account holders get IndusSmart access without the need to create a separate login id and password for IndusSmart!

To open IndusSmar account IndusInd Bank customers can choose any of the following options:

1) IndusSmart Portal: visit login section of IndusSmart website and login using your existing IndusNet, IndusMobile or Debit Card credentials

.2) IndusNet.com: login to your IndusNet account and click on the “Investment” tab

3) IndusMobile App: login to you IndusMobile App and click on ‘Mutual Funds’ icon on the home page.

 At present only an account holder with IndusInd Bank gets access to IndusSmart platform. 

The Securities and Exchange Board of India (SEBI) has made it mandatory for all online investors to be KYC-registered (Know Your Client). Hence to invest using IndusSmart all our customers need to be KYC compliant.

We have launched a new method of KYC registration which makes the entire process quick and paperless. In few seconds the KYC gets registered. We don’t usually ask our customers for any details to registertheir KYC with KRAs

IndusInd Bank does not share investors’ investment details with any entity other than the ones legally recognized by the Securities and Exchange Board of India (SEBI) for transaction fulfillment purposes. Typically, these entities include the mutual fund companies themselves, and their back office service providers (also known as Registrar and Transfer agents, or R&T, for short).

Recently, SEBI has ruled that mutual fund companies and R&Ts also need to share these details with depositories (regulated entities such as CDSL and NSDL).

As an investor protection initiative, SEBI has required both these service providers – R&Ts, as well as depositories – to send statements (consolidated or partial) to investors directly from time-to-time. These serve to inform investors about transactions involving their investments, so that investors can ensure that all is in order. Thus resulting in the investor getting duplicate notifications (email, SMS, direct mails) about the same transactions and holdings. Hopefully, over time, this duplication will reduce, and investors will be able to opt out of communications that they do not want to receive.

Yes, investing in mutual funds through IndusSmart is absolutely free. There are no account opening charges, transaction charges or maintenance fees.

IndusInd Bank Savings account customers can pay using direct debit functionality where the transaction gets verified using the OTP sent on the registered mobile no.

Applicable Net Asset Value and Cut-off time for mutual fund transactions:

i. Liquid Fund Schemes

i. For purchase transactions initiated prior to 1:30 pm, units would be allotted on the basis of the previous day’s NAV.

ii. For redemptions and switch out transactionsinitiated prior to 1: 30 pm, units would be redeemed/switched on the basis of the same day NAV.

ii. Non-liquid Fund Schemes

iii. For purchase transactions initiated prior to 2:30 pm, units would be allotted on the basis of the same day’s NAV.

iv. For redemptions and switch out transactions initiated prior to 2: 30 pm, units would be redeemed/switched on the basis of the same day NAV

There are well-defined ways of doing that. You will always have access to the folio numbers of your investments. This will also be on the records of mutual fund houses, and their back offices. You can use this number to contact either the fund house, or their back office to verify your investment.

Yes, NRIs can open an IndusSmart account and invest in mutual funds through us.

Non Resident Indians (NRIs) all over the world can invest in all the mutual fund schemes offered by all Asset Management Companies (AMCs). However, most AMCs do not allow investments from investors in USA and Canada due to regulatory restrictions. Such investors can invest in all the mutual fund schemes of L&T Investment Management Limited.

SIP is a method of investing in mutual funds. Through an SIP, you can invest in mutual funds systematically, i.e., on a regular basis. The investment amount will be debited from your bank account every month, and invested into a fund of your choice.

SIPs are used by investors for making regular investments. It’s a disciplined investment strategy. It allows investors to start investing in mutual fund schemes with as low as Rs.500. SIP is a great way to build wealth over the long term even with small investments.

Yes. If you are an existing wealth customer of IndusInd bank and hold an account with IndusInd Bank, then you will be able to view your existing investments on IndusWealth.