PIONEER HERITAGE Credit Card

THE WELCOME PACK FOR CLUB ITC CULINAIRE USHERS YOU INTO A WORLD OF PRIVILEGES

Additionally, enjoy a fine selection of privileges

• Fine Dining
• Earn Green Points @ 25% on all eligible Food & Beverage spends at ITC Hotels & WelcomHotels 
• Enjoy savings of 20% while dining at Fortune and WelcomHeritage Hotels
• Receive 1,000 bonus Green Points* on every accumulated spend of Rs.25,000 on Food & Beverage

*Valid on accumulated Food & Beverage spends of up to INR 1, 00,000

• Fine Living (As A Resident Guest)
• Privileged Earnings
  • Earn Green Points at 25% on all eligible Food & Beverage spends at participating ITC Hotels & Welcomhotels 
  • Earn Green Points at 5% on all eligible non Food & Beverage spends at participating ITC Hotels, Welcomhotels & Fortune Hotels 
  • Enjoy savings of 20% on Food & Beverage spends at participating Fortune Hotels (valid up to 8 guest including the member) 

• Exclusive Offers 
  • Hi-spirited Wednesdays
    Enjoy 2 at the cost of 1 at select bars between 6:00pm & 8:00pm, every Wednesday (applicable on select beverages)
  • Gourmet Fridays *
    Earn 50% extra Green Points on dining spends** at select restaurants at ITC Hotels on Fridays (not applicable at Bukhara - ITC Maurya, Peshawari - ITC Rajputana and Jharokha - ITC Rajputana)
    ** on spends settled at the time of dining.
  • Birthday week *
    Receive 50% bonus Green Points during your and your Spouse's birthday week on your dining spends (37.5% earnings) or stay (7.5% earnings) at all participating ITC Hotels and Sheraton New Delhi.
    * Not valid at Fabelle boutiques 

Please visit the following link for terms and conditions: https://clubitc.in/culinaire/cmspage.aspx?id=87
Please note, only the above offers will be applicable under the ITC Culinaire membership.

• Primary Cardholders will be automatically enrolled for Club ITC Culinaire membership and receive the kit from ITC within 30 working days from card set up date.
• Please contact 1860 267 7777 to enrol your spouse for the membership
• If you are an existing Club ITC Culinaire member IndusInd Bank will be unable to enrol you again for the membership.

Participating Hotels:

Click here for more details.

Pioneer Heritage Entertainment offer

A larger-than-life lifestyle calls for extraordinary entertainment. That is why we have designed the perfect leisure activity for you. Go on, take a break and unwind with movies, events and concerts

PIONEER HERITAGE Entertainment Offer

Now avail Buy 1 Get 1 free!

How to Avail Offer

• Go through the regular ticketing flow for selecting the movie, cinema and show of your choice.
• Confirm your details by providing your email address & mobile number as this information will be used for confirming your transaction.
• Proceed to the secure payment page; enter your IndusInd Bank Credit Card number in the box, name on the card, expiry and CVV card details.
• Please check yes, I accept terms, conditions & booking policy.
• To avail offer, check 'Avail Discounts & Offers' at the bottom left side of the page.
• Select 'Offers', select IndusInd Bank Credit Card Offer from the list and click on the 'Apply Offer' button.
• Congratulations! You have successfully availed your offer.

How to Avail Offer on Mobile App

• Follow the regular ticketing flow by selecting the movie, cinema and show of your choice.
• Enter your email address and mobile number, as this information will be used for confirming your transaction.
• Select the Credit/Debit Card payment option from the available payment options list. If your card is already shown in the QuikPay screen, just select that and enter your CVV.
• You will see the list of Credit/Debit Card offers. Select IndusInd Bank Credit Card Offer.
• Enter your IndusInd Credit Card details in the box and click on the 'Apply' button. If you are using QuikPay, this will be automatically filled.
• Congratulations! You have successfully availed your offer.

Terms and Conditions

• The Buy 1 Get 1 offer can be availed only when payments are made using a valid IndusInd Bank Credit Card.
• Following Credit Card variants are entitled to the IndusInd Bank Credit Card Buy 1 Get 1 offer as per the below mentioned grid:

Offer 20% off on BookmyShow on Events and Theatre bookings using your IndusInd Bank Pioneer Heritage Credit Card.

How to avail the BookmyShow Events and Theatre Offer?

• 20% Off on Events and Theatre bookings using your IndusInd Bank Pioneer Heritage Credit Card ("Card"). Bookings for Events and Theatre on www.bookmyshow.comusing the Card will get 20% off or discount of Rs. 350 (Whichever is lower) for every two tickets purchased.
• The offer can be availed only on bookings made on the website www.bookmyshow.com where the payments are made using IndusInd Bank Pioneer Heritage Credit Card.
• The offer is valid till 31st March 2024. The current purchase process at www.bookmyshow.com will remain unchanged till the stage where the eligible Card number is provided. After this stage the website will, subject to availability, recognize the eligible Card, reduce the bill amount and inform the transacting eligible Cardholder accordingly. All Cardholders are advised to check the other applicable terms and conditions of BookmyShow before availing the offer.
• Tickets once bought online, shall be considered sold and cannot be cancelled, refunded or exchanged.
• The Cardholder shall be required to give personal information and card details online for the tickets purchased on www.bookmyshow.com.
• The Offer cannot be combined with any offer / discounts / promotions at the theatres/events available on www.bookmyshow.com. Cardholders shall not be entitled to compensation / benefits in any form whatsoever in lieu of the offer being availed.
• Any participation by the Cardholder shall be voluntary and the offer made at www.bookmyshow.com is purely on a best effort basis. IndusInd Bank reserves the absolute right to withdraw and / or alter any of the terms and conditions of the offer or to completely withdraw the offer at any time without giving any notice.
• There is a cap of 2 discounted transactions per card per calendar month under this offer.
  E.g.Instance 1 - You are booking a Stand-up Comedy Show at Comedy Central (Mumbai) on 15th Aug 2013 where each ticket cost Rs. 1200, and you have opted for 2 tickets. In this illustration, your benefit would be calculated as 20% off (1200x2x20% = 480 Rs.) or Rs. 350, whichever is lower. Hence, you will get a benefit of Rs. 350.
  Instance 2 - You are booking a play at Prithvi Theatre (Mumbai) on 23rd Aug 2013 where each ticket costs Rs. 600 and you have opted for 3 tickets.
  In this case, your benefit would be calculated as 20% off (600x2*x20% = Rs. 240) or Rs. 350 whichever is lower. Hence, you will get a benefit of Rs. 240.* Discounts are applicable on bookings made in tranche` of 2.
• IndusInd Bank does not underwrite or warrant the services provided by BookmyShow or the Event/Theatre management and shall not have any liability for any defect, deficiency, delay or imperfection in such services or for any loss or damage that may be suffered, or for any personal injury.

Heritage Pioneer Movies Offer

• To book your movie ticket please use the promotion code sent to your registered email id & Mobile number.
• The promotion code will be sent to you within 15 days of payment of Joining Fee.
• Each voucher entitles the holder to 2 free movie tickets to a maximum limit of Rs. 700/- per ticket every month for 1 year.
• The voucher would need to be activated before use.
• Presentation of the voucher directly at the box office will not be valid.
• Customer has to activate and redeem the voucher on www.theofferclub.com/indusind. Once activated, the customer could use the same code for monthly movie redemptions.
• The movie will need to be booked at least 2 days prior to reservation post which movie tickets will be sent to them via email or SMS.
• Tickets can only be booked for shows priced below Rs. 700/- (including internet handling fees + taxes). In the event the customer choses a ticket higher than Rs 700/-; they have the option of taking only 1 ticket under Rs 1400/.
• Tickets can be booked for all shows from Monday to Sunday. Once the code has been activated and the booking is made, no bookings will be changed, cancelled and no refund will be entertained in any manner whatsoever 4 Minute Mile cannot be held responsible for any show being cancelled by theatre authorities for whatsoever reason.
• No refunds will be processed in case this happens. 4 Minute Mile is not responsible for the quality of seats, service discrepancies at the theatre.
• Tickets will be subject to availability without seat preference. Tickets cannot be encashed or exchanged for cash.
• The voucher entitles the customer only to a movie ticket and no food or beverage will be provided.
• The voucher needs to be activated before the 25th of each month to ensure redemption in the same month.
• In case the voucher is not redeemed in a particular month, the voucher will lapse for that particular month. Induslnd Bank does not take any responsibility for the products and services offered under this promotion.
• The products are sold and the services are provided solely by the relevant partners, under such terms and conditions as determined by such vendors; Induslnd Bank accepts no liability whatsoever in connection with such products and services.
• The products and services have not been certified by Induslnd Bank and under no circumstances shall the inclusion of any product or service in this promotion be construed as an endorsement or recommendation of such product or service by Induslnd Bank.

Terms and Conditions - Pioneer Heritage Rewards Program

How to redeem

All you need to do to redeem your reward points is to visit wwww.indusmoments.com and place a request for redemption of your choice.

Terms and Conditions:

• The value of the Reward Points for the purpose of redemption is as under

• Minimum reward points required for redemption towards cash credit and airline miles per eligible card variant is as follows:

• IndusInd Bank reserves the right to change the rate of conversion of Reward Points to airline miles or cash credit or towards any other redemption option at any time without prior notice. However, this change will be restricted to incremental points and there will be no impact on already converted Reward Points.
• IndusInd Bank does not underwrite or warrant the services against which the reward points are redeemed including but not limited to any activities concerning air travel services and redemption of airline miles provided by airline partners and shall not have any liability for any loss, damage, defect, deficiency, delay or imperfection in such services or for any loss or damage that may be suffered, or for any personal injury to a IndusInd Bank Credit Cardholder ("Cardholders") directly or indirectly by use or non-use of the services provided by the airline or any other service provider. Any disputes regarding delivery, service, quality or performance of products/services under the offer must be addressed in writing by the Cardholder directly to the airline or the service provider.
• Maximum number of reward points that can be redeemed in one statement cycle is 30,000 reward points for IndusInd Bank Pioneer Heritage Credit Card for Cash Credit option.
• Terms and Conditions of the respective airlines and service providers will apply.

Revision in IndusInd Bank Credit Card Rewards Program effective 1st August 2019

Please note, the IndusInd Bank Credit Card Rewards program will be revised with effect from 1st August 2019, for earning Reward Points on the following indicative list of merchant categories:

• Utility Bill Payments
• Insurance Premium Payments
• Government Services/Charges/Payments
• Education Institute Fees

Spends on all other merchant categories will continue to earn Reward Points as per the existing Rewards program.

Note:The revision in the merchant categories for earning Reward Points is not applicable for IndusInd Bank Platinum Select Credit Card, IndusInd Bank Platinum Aura/Aura Edge Credit Card (Shop, Travel and Party plans), IndusInd Bank Nexxt Credit Card, IndusInd Bank PAYBACK Credit Card and IndusInd Bank Duo Card.

Also, you will earn reward points only for spends upto the assigned credit limit in every statement cycle.

Illustration:

If the rewards earning ratio is 1 Reward Point for every Rs. 100 spent, a Cardholder who spends Rs. 90,000 in a statement cycle will earn 900 Reward Points.

However, in the second example, if a Cardholder spends Rs. 1,80,000 against the assigned credit limit of Rs. 1,00,000, he will earn 1000 Reward Points only.

* Total Reward Points earned in the Statement Cycle is 1800. 800 Reward Points will be forfeited as earned due to excess usage above the credit limit.

Terms and Conditions - Pioneer Heritage Genesis Luxe Club

Each benefit/privilege under the Offer may be subject to additional terms and conditions imposed by the issuing bank. Customers are solely responsible for checking and complying with such terms and conditions in addition to those stated in these terms and conditions.

Acceptance of the terms and conditions

Customers who enrol into Genesis Luxe Club Première Tier agree to the terms and conditions of the Genesis Luxe Club program of the Merchant and any use, operation and acceptance of the Offer hereunder shall be governed by these terms and conditions at all times. Standard T&C’s can be viewed at http://genesisluxeclub.com/tcs.Customers who enrol onto Genesis Luxe Club Première Tier shall be subject to the tier rules of Première Tier.

Earning of Crystal

The Customers can earn Crystals by making a qualifying purchase at Participating Stores. The Customers can earn crystals depending on their tier status (Grand – 25 crystals, Elite – 50 crystals, Première – 75 crystals, Riche – 100 crystals, Privé – 150 crystals) for every one thousand Rupees (Rs. 1000) spent for purchase of the qualifying products at Participating Stores.

• One (1) crystal  is equal to One (1) Rupee when crystals are used on Bottega Veneta, Canali, Emporio Armani, Giorgio Armani, Hugo BOSS, Jimmy Choo.
• Point Five Zero (0.50)  Rupee when crystals are used on Armani Jeans, Armani Exchange, Coach, Furla, G-Star RAW, Michael Kors, Paul Smith, Satya Paul, Tumi, Villeroy & Boch.

Validity of the Crystal

Each and every crystal earned by the Customers shall have a validity of one (1) year form the date of earning.

Redemption

Crystals earned by the Customers may be redeemed only for future purchases to be made Participating Stores (http://genesisluxeclub.com/storelocator) in accordance with the terms and conditions of the Merchant Program.

Redemption of the Crystals can be done on future purchases after 24 hours of earning the same.

Crystals will be redeemed in multiples of Rupee one (1) only.

Crystals can be redeemed in part or full as desired and as per available balance in the account.

Crystals cannot be redeemed for cash.

Crystals will be issued at the time of the purchase at all Participating Stores.

Induslnd Bank does not take any responsibility for the products and services offered under this promotion.

The products are sold and the services are provided solely by the relevant partners, under such terms and conditions as determined by such vendors, and Induslnd Bank accepts no liability whatsoever in connection with such products and services.

The products and services have not been certified by Induslnd Bank and under no circumstances shall the inclusion of any product or service in this promotion be construed as an endorsement or recommendation of such product or service by Induslnd Bank.

Pioneer Heritage dining benefits

• Visit www.indusmoments.com to avail the coupon.
• Select Pioneer Heritage Dining offers under the Dining category.
• The Coupon amount will be adjusted against the total bill.
• The maximum discount on the coupon value which can be availed under this offer is INR 3000. Cardholder can avail the coupon once in six months.
• The coupon would be issued as per the name and details provided at the time of confirming the purchase.
• Any changes will be subject to acceptance by the Restaurant Partner and subsequent verification with Induslnd Bank. The coupon can only be used at the restaurant, it has been availed for.
• Coupon redemption is only against presentation of the coupon to the specific restaurant. The restaurant reserves the right to verify the authenticity of the coupon and demand identification proof for record purposes.
• The coupons availed would be issued and delivered to the specific Email ID provided at the time of request.
• Each coupon will be delivered in a password protected document for security purpose.
• Password would be a combination of the details provided at the time of purchase.
• Each coupon is for one time use only and cannot be redeemed partially.
• The coupons cannot be encashed and can only be redeemed against restaurant bills.
• Refund of any balance amount on the coupon is not permissible.
• Induslnd Bank, The Restaurant Partner and Alliances Galore are not liable on account of any misuse of the coupon. The coupon will be valid only against details provided at the time of purchase.
• Re-Issue of coupon is subject to validation and approval from all concerned parties. In case of a re-issue, it would be done within 15 working days of approval from all concerned parties.In case the coupon is being transferred to another individual, kindly ensure the coupon has the authorization of the person from whom it is being transferred.
• All terms and conditions stated shall apply to the bearer of the coupon and shall be binding in its entirety.
• Please adhere to the dress code and other policies of the restaurant.
• The Restaurant holds the Right of Admission at all times.
• The benefits mentioned above are subject to change/withdrawal without prior notice.
• No W/o offers can be clubbed together signifies additional service charges/government taxes are applicable.
• Any applicable taxes have to be paid by the card holder.
• Coupon is valid for one month from the time of request.
• Individual Restaurant Terms & Conditions apply.
• Offer not valid on Home Delivery.
• Induslnd Bank takes no responsibility of any health issues faced due to the consumption of food at the participating restaurants under this program.
• Induslnd Bank does not take any responsibility for the products and services offered under this promotion.
• The products are sold and the services are provided solely by the relevant restaurants, under such terms and conditions as determined by such vendors and Induslnd Bank accepts no liability whatsoever in connection with such products and services. The products and services have not been certified by Induslnd Bank and under no circumstances shall the inclusion of any product or service in this promotion be construed as an endorsement or recommendation of such product or service by Induslnd Bank. If you do not receive any email or SMS confirmation, please write to renuka@alliancesgalore.com for assistance. For any further queries, please write to renuka@alliancesgalore.com.

Pioneer Heritage complimentary Golf program

How do I avail the Golf Benefits on my IndusInd Bank Pioneer Heritage Credit Card?
Please click https://indusindgolf.apexlynx.net/ to book your Golf games and lessons.

In which Golf clubs in India can I avail Complimentary Green Fee access?

* Booking on public holidays and weekends will not be accepted for Jaypee Greens.

**Golf Game available on weekdays only (except Bank / Public holidays falling on weekdays) for Oxford Golf Resort.

***Premium Golf Club- Mumbai is available for Indian Golf Union (IGU) members only.

Complimentary coaching lessons specially hosted for you by IndusInd Bank at the following clubs / Driving ranges*:

In which Golf clubs in India can I avail complimentary coaching lessons?

*Golf Clubs/Driving Ranges subject to change without notice

Note:
Above offers are subject to availability and applicable Terms & Conditions of the Golf Program and is brought to you in association with Apexlynx
A Cardholder may avail of the complimentary golf offers courtesy IndusInd only if booked through the stipulated booking process. Any direct correspondence with listed facilities will be not be entertained.

General Conditions

Cardholder denotes the person to whom the IndusInd Bank Credit Card has been issued for the below mentioned terms and conditions.

• The IndusInd Bank golf program is a Green Fee Players arrangement and the offer, as provided to eligible Primary IndusInd Bank Cardholders in conjunction with APEXLYNX, enables Eligible Cardholders to enjoy complimentary golf benefits that are specially hosted for them subject to the applicable Terms and Conditions as stipulated. Add-on Cardholders will be treated as Guests.
• This golf program is not a Golf Club membership and does not purport to be a Golf Club membership, and the benefits under this golf program are not to be regarded as a Golf Club membership at any time.
• Primary IndusInd Bank Cardholders (“Cardholders”) may enjoy specially hosted Golf benefits courtesy of IndusInd Bank in accordance with the detailed Terms & Conditions as applicable and as stipulated herein and further subject to:
  • Eligible Primary IndusInd Bank Cardholders may enjoy complimentary rounds of Golf as Green Fee players specially hosted for them by IndusInd Bank at specified locations on Weekdays/Weekends and Holidays as per applicable terms and conditions.
  • Complimentary Golf games/ lessons will vary as per the card variant. The eligibility is updated on the IndusInd Bank website https://www.indusind.com
  • Any eligible Cardholder holding multiple variants of IndusInd Credit Cards will be eligible to avail golf benefits as per limits as applicable to the higher card variant.

Reservations

• All Cardholders are requested to provide their registered mobile number and email address while booking a golf game/golf lesson on the portal without which the request will not be processed.
• If the main Cardholder has requested to another IndusInd Bank Cardholder to join him for a golf game, then the requesting Cardholder must provide the registered mobile number and email address of the accompanying IndusInd Bank Cardholder on the golf booking portal. Any booking requests without the required registered mobile numbers and email addresses of the eligible IndusInd Bank Cardholders will not be processed.
• An authorization for an amount (Rs 1/-) will be taken on the main cardholder’s card and the accompanying cardholder’s card for validation purposes only and it will not be charged to cardholder’s account.
• Cardholders are welcome to Tee Off/ avail golf lessons at your preferred golf courses even after they have utilized the complimentary rounds of golf games/ lessons, the additional golf games / lessons can be availed by paying the applicable fee. The fees vary from course to course depending on the time of the week (weekend/ weekdays) and the season.
• Any golf benefits as applicable to a Cardholder that remain unutilized in a month by the Cardholder will not be carried forward to any future month
• Cardholders may bring a maximum of three (3) Guest(s) per booking for golf rounds. Any Guest(s) must play in the same group as the Cardholder.
• A Cardholder may only request a golf booking a maximum of fifteen (15) days in advance
• A Cardholder may only hold one (1) booking on a single day whether for a golf game or a golf lesson.
• A Cardholder must abide by all Local club rules including Dress Code, Club Rules, Etiquette, Playing and Handicap restrictions and access restriction of allowable areas at each golf club/golf learning facility.
• Duplicate and/or multiple golf bookings at one club for a golf game/Golf lesson on a single day will neither be processed nor be allowed
• Golf booking requests for golf games and golf lessons will only be accepted for daylight timings that ensure that the start of the golf game must enable completion of eighteen (18) holes of play and/or the golf lesson during normal daylight hours.
• All Weekday/Weekend or Holiday bookings requests for golf games/lessons must be made at least three (3) calendar days in advance by the Cardholder.
• The date of the booking and the date of play will not be counted in advance notice period day. Short Notice booking requests will not be processed.
• Cardholders may bring one (1) Guest per golf lesson who will be charged applicable walk-in rates.
• Acceptance of all golf booking requests and/or golf lessons timings will be at the discretion of the golf club/golf instructors and subject to availability, and request for changes of timings of confirmed bookings will also be subject to payment of an administrative charge as specified in the Cancellation & Amendment policy here under.
• There will be no “rain check” i.e. no carry forward of credit for any golf round due to any inclement weather or for any other reason and there will be no refund made of any Guest charges or any other prepaid charges.

Minimum flight conditions :

A Cardholder may not book for more than four (4) players in total including self for any one golf game booking. Group bookings are not allowed.

• Weekdays: Unless otherwise prescribed by local club/golf course rules/seasonal rules the minimum flight conditions for Weekday rounds of golf is a minimum of two (2) players per flight
• Weekends/Holidays: Unless otherwise prescribed by local club/golf course rules/seasonal rules the minimum flight conditions for Weekend/Holiday rounds of golf is a minimum of three (3) players per flight
• Maximum number of players per flight are four (4)

• It will be the responsibility of the Cardholder to fulfil the minimum flight conditions in respect of each booking request, and IndusInd Bank/Apexlynx will not be responsible to help the Cardholder make up the minimum flight condition numbers. Golf game booking requests not meeting the minimum player conditions will not be processed.
• Cardholders may be allowed to play in the same flight with a Club Member subject to fulfilment of the minimum flight conditions. In such a situation, the Cardholder must inform the exact booking time held by the Club Member and the same will be verified with the golf club prior to processing the Cardholder’s requested booking. In cases where the Cardholder requests to join a Club Member and if, at the time of verification of the original request, no booking exists, then booking will not be accepted/processed at any later stage.

Payment Terms

• All bookings for Guests of Cardholders will only be confirmed if the Cardholder makes advance payment of the applicable Guest charges via his/her IndusInd Bank Credit Card at the time of request being placed on the online booking portal.
• If a  Cardholder wishes to take along an accompanying Guest(s) that is also joining in a golf game along with a Club Member who holds a confirmed golf booking he must make a non-refundable advance payment of the applicable Guest charges via his/her IndusInd Bank credit card while placing the booking request on the online portal.
• All payments made for Guest(s) must be made upon booking at the applicable rates, and charged to the IndusInd Bank Credit Card and are neither transferable nor refundable.
• All cancellation charges/administration charges for any allowable changes in request of amendment of bookings will be charged to the Cardholder’s IndusInd Bank Credit Card prior to confirming any such amendments.
• It will be the sole responsibility of the Cardholder to comply with any other applicable regulatory provisions or operational golf program requirements to ensure timely payment as and when required.
• In case required, a cardholder may request for an invoice to be sent to him for amounts paid by him on the online booking portal. Fulfillment of any such request will require minimum of a week’s time.

Miscellaneous

•  It will be the responsibility of the IndusInd Bank Cardholder to verify and report within time at the correct address and location of the respective Golf Clubs and/or Golf Learning facility at which the golf booking has been confirmed for the Cardholder.
• Golf Cart & Caddy charges as applicable will be collected from the Cardholder for Cardholder themselves and/or their Guests at the time of placing the booking request on the online portal.
• This is an offer exclusively provided to Eligible Cardholders. IndusInd Bank/Apexlynx reserve the right to deny and permanently withdraw the benefits of the offer to any Cardholder found to indulge in impersonation or be in breach of any of the Terms & Conditions of the offer.
• IndusInd Bank Cardholders are to make all enquiries and bookings through designated IndusInd Bank Concierge line and Cardholders will not be granted access rights to the stipulated clubs without booking through IndusInd Bank online golf booking portal.
• Cardholders are not permitted to enter into any direct correspondence or communication with any Golf Club/Golf Learning facility or with any Golf Coach for any matters related to this special golf benefits offer.
• Golf Clubs /Golf Learning facilities and/or Golf Coaches are neither obliged nor will they entertain any correspondence/enquiries and/or attempts for bookings, whether initial or repeat requests, directly from Cardholders. Golfers must have at least a valid golf handicap or in lieu thereof at clubs/golf course where permissible, a certificate of golfing proficiency in lieu of a Golf Handicap as issued by a certified and approved golf instructor may be acceptable. All golfers must produce their Golf Handicap Certificate upon request including as may be requested by the golf concierge prior to the requested day of the play.
• IndusInd Bank and/or Apexlynx will not be responsible or accountable to get a Handicap Certificate issued to the benefit of any Cardholder from any Golf Clubs/ Golf Learning Centre.
• All consumables and any other extras as consumed/utilized at any golf course/golf learning facility are to be paid for directly by the Cardholder(s) and his/her Guest(s).
• Eligible Cardholders may enjoy complimentary golf lessons for self and any one other Guest that are specially hosted for them by IndusInd Bank at specified cities/locations on weekdays, weekends and holidays.
• The golf benefits/golf bookings as a part of this offer are not applicable and cannot be availed of in conjunction with or as a part of any private event or any form of club or other tournament or for any group bookings.
• Private Event/Private Tournament refers to any request(s) from series of multiple Cardholders and or multiple groups for adjacent/consequential tee times on the same date and will not be processed.
• A Club Member cannot make a booking directly at the Golf Club/Golf Learning facility/with a Golf Coach and transfer the confirmed booking over to the Cardholder.
• Only specific requests from the Cardholder to play golf as a Green Fee player in accordance with the Terms & Conditions of this offer will be entertained.
• The IndusInd Bank golf program cannot be used by Cardholders or their Guests in conjunction with any other promotions or other golf program(s) or to join other golfers who are availing of the benefits of any other golf program.
• This golf program is valid for golf course access only. Cardholders and/or their Guest(s) may not have access to_-- the other facilities at the golf club/driving range. A Cardholder may not request for a booking to visit a golf club for any other purpose except to request to play or learn golf in accordance with the Terms & Conditions of this golf program.
• Neither IndusInd Bank nor Apexlynx is responsible or liable in any way whatsoever for any loss or damage that may be suffered, or for any personal injury sustained to a customer directly or indirectly by use or non-use of the services availed of as a part of this offer, whether provided directly or provided by the golf club/driving range or golf coach, and neither IndusInd Bank nor Apexlynx will entertain any claim from any Cardholder in connection with their participation or lack thereof in the program.
• IndusInd Bank and Apexlynx do not underwrite or warrant the services performed by the golf courses/driving ranges/golf coaches and shall not have any liability for any deficiency, delay or imperfection in such services or for any loss or damage that may be suffered, or for any personal injury to a customer directly or indirectly by use or non-use of the services provided by the golf club/driving range or golf coach.
• Golf Rates quoted may not be inclusive of taxes and are subject to change without notice.
• These Terms and Conditions including the Golf courses/Driving ranges and Golf Coaches are subject to change.

Golf booking, amendment & cancellation policy

• In the event that a Cardholder wishes to amend a booking by means of adding a golfer to the booking, removing a golfer from the booking, changing the name of a golfer from the existing booking or requesting for a change in a confirmed tee time etc., the same will be considered as a fresh booking and he /she will be required to pay an administrative fee of Rs. 300 (Rupees Three Hundred) plus applicable GST per instance in advance by charging the amount to his/her IndusInd Bank credit card via payment link sent to them by Apexlynx any amendment and such amendment will be subject to availability.

Cancellation Policy – Weekday/ Weekend game Green Fee

•  
  • Cancellation must be made at least one (1) calendar day in advance prior to tee-off date
  • The Cardholder will not be allowed to book tee time on the INDUSIND BANK Golf Program for that month and the next Calendar month or any part thereof in the case of cancellations made less than one (1) calendar day before tee-off date or in the cases of no show or late arrivals.
  • In the event that a Cardholder does not turn up to play his/her round or for his/her confirmed golf game it will be treated as a “no-show” and will be taken as a cancellation without information and the golf round or lesson would be taken as a used Golf Round

Cancellation Policy - Weekday/ Weekend Golf Lessons

• Cancellation must be made at least one (1) calendar days in advance prior to Lesson date
  • The Cardholder will not be allowed to book tee time on the INDUSIND BANK Golf Program for that month and the next Calendar month or any part thereof in the case of cancellations made less than one (1) calendar day before tee-off date or in the cases of no show or late arrivals.
• In the event that a Cardholder does not turn up to play his/her round or for his/her confirmed golf lesson it will be treated as a “no-show” and will be taken as a cancellation without information and the golf round or lesson would be taken as a Used Golf Round or Used Golf Lesson

For any concerns, support, please write to indusindgolfbookings@apexlynx.net

Pioneer Heritage Lounge program

Terms & Conditions for "LoungeKey"

• IndusInd Bank Pioneer Heritage Credit Card cardholders must present their IndusInd Bank Pioneer Heritage Credit Card and quote "LoungeKey" at the lounge to gain access.
• The provision of complimentary refreshments is at the discretion of the lounge operator and in some instances may be limited.
• IndusInd Bank Pioneer Heritage Credit Card primary cardholders will be eligible for unlimited complimentary lounge visits per quarter.
• Usage charges of USD 27 for visits of guests of cardholders to any lounge within or outside India shall not be waived off.
• IndusInd Bank reserves the right to change the benefits offered without any prior notice.
• Search Lounge in "Find a Lounge" at the top right hand corner: https://www.loungekey.com/indusind. Click here for list of detail terms & conditions

Terms & Conditions for Domestic lounge access

• The program is applicable in select Lounges in India, via MasterCard’s service providers.
• The program is applicable for select cardholders and subject to cardholder level limits for lounge accesses.
• Access at the lounge would be given upon successful authorization of the MasterCard card on the electronic terminals placed at the lounges.
• Eligible cardholders will get access to the lounge, and food & beverages as applicable under the agreement between MasterCard and the lounge.
• An authorization for an amount (Rs 25/-) will be taken on the card for validation purposes only and it will not be charged to cardholder’s account. Program is open only for card holders carrying a valid MasterCard card issued in India.
• Only one entry per cardholder will be permitted.The program can be modified, amended, changed or revoked anytime by MasterCard without prior intimation.
• The access to lounge will be available on first come first serve basis. Any cardholder queries / complaints may be referred to MasterCard For You (You can access this service by calling ‘MasterCard For You’ toll free helpline 1800-102-6263 or sending an SMS to 56263. SMS MCI<space>Name<space>Message to 56263 and MFY representative will call you back.
• Neither MasterCard nor any of its subsidiaries or affiliates nor MasterCard's member banks nor any of their respective subsidiaries or affiliates (collectively the "Promoters") assume any responsibility for the products or services offered at the participating lounge.
• The products and services are sold or licensed or provided solely by the Service Provider, and the Promoters accept no liability whatsoever in connection with the products and services.
• Please note that the list of lounges may be changed by MasterCard at its sole discretion and without any notice to IndusInd Bank or its Card Members.
• This offer is provided by a third party and governed by such third party terms and conditions.
• Dial MasterCard For You on 1800-102-6263 for more information. You can also enjoy unrestricted chargeable access for yourself and your accompanying guests.
• Offer Valid till 31st Dec 2020.

Click here for list of domestic lounges